Business

Telecom authority struggles to assess mobile-phone service quality

Egypt's Telecommunications Regulatory Authority (TRA), in press statements made Tuesday, said it had not yet established a means of assessing the quality of mobile-phone signals inside buildings.

“We are currently working on this with the mobile phone companies,” TRA Operations Manager Hisham Abdel Rahman said.

Abdel Rahman also said that service quality for state-owned land-line operator Telecom Egypt had not yet been officially assessed. “We plan to devise a mechanism for that,” he said.

The TRA's 2010 second quarter report, meanwhile, did not reveal any significant violations on the part of mobile-phone companies in terms of either service interruptions or sound quality.

The TRA is currently investigating whether recent mobile-phone service interruptions were due to technical malfunctions or were a result of negligence on the part of service operators.

Abdel Rahman went on to stress the difficulties associated with obtaining formal permits to build mobile-phone signal towers, a state of affairs which, he said, had affected overall service quality.

Translated from the Arabic Edition.

Related Articles

Back to top button